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Maintenance packages

KONE Care™ Standard

KONE Care Standard is the ideal solution when your top priorities are worry-free equipment operation and full safety and regulation compliance.

  • Includes preventive maintenance to keep everything in good working order. Breakdown and repair services are invoiced separately.
  • Provides 24/7 access to KONE Customer Care Centre.
  • With KONE Online service you can access your maintenance data anytime.
  • Ideal for facility managers of low and mid-rise residential buildings.

KONE Care™ Plus

KONE Care™ Plus is the ideal solution when your priorities are a clear overview of equipment status and predictability, or if you are responsible for equipment in multiple locations.

  • Includes preventive maintenance and partial service repair and call-out coverage, making budgeting more predictable.
  • With KONE Online service you can access your maintenance data anytime
  • Ideal for facility managers who are responsible a single large building complex or several separate buildings.

KONE Care™ Premium

KONE Care™ Premium is the ideal solution when uninterrupted people flow and equipment reliability are critical to your business.

  • Includes all preventive maintenance, breakdown service, and repair service, ensuring there are no unexpected costs.
  • With KONE Online service you can access your maintenance data anytime
  • Customised reports make planning and budgeting simple.
  • Ideal for facility managers at locations where reliability is essential, such as airports, shopping centres, hospitals etc.

CAN WE HELP CHOOSING THE BEST PACKAGE FOR YOU?

Compare our maintenance packages

Compare maintenance packages*
KONE Care™ Standard
KONE Care™ Plus
KONE Care™ Premium
Available for
KONE Preventive maintenance (Modular Based Maintenance™)



Lifts | Escalators
KONE Customer Care Centre



Lifts | Escalators
Voice Link Service



Lifts
KONE Online



Lifts | Escalators
Entrapment Rescue Service



Lifts
Breakdown Service

Partial
Full
Lifts | Escalators
Repair Service

Partial
Full
Lifts | Escalators
Authority Service



Lifts | Escalators
Enhanced Breakdown Service Response Times



Lifts | Escalators
KONE Care24/7 Connect


Lifts | Escalators

PUT US TO THE TEST AND LET US MAKE YOU AN OFFER

Tools and downloads

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