Contact

KONE CUSTOMER SERVICE

KONE Ireland
+353 (0)1429 6200

KONE Northern Ireland

+44 (0)28 9073 5900

customerservice-uk-ireland@kone.com

Or use the contact form

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency:

KONE Ireland

1 800 946 562

+353 (0)1429 6200 option 1

KONE Northern Ireland

+44 (0)28 9073 5900

KONE OFFICES AND CONTACTS

KONE Ireland

Dublin - Head Office
G7 Calmount Park, Calmount Avenue, Ballymount, Dublin, D12 NP64
+353 (0)1429 6200

KONE Northern Ireland

Belfast Office
Unit B2 & B3, 19 Heron Road, Belfast, BT3 9LE
+44 (0)28 9073 5900

Further contact information

KONE Online

New buildings
New buildings

Discover how KONE provides world-class services and innovative solutions for new buildings – all you need for smooth people flow Overview

New buildings >

Advanced People Flow solutions

Discover how KONE Advanced People Flow Solutions enable a seamless and entertaining user experience from front door to final destination.

New buildings > Advanced People Flow solutions >

Access solutions

Learn how KONE’s integrated access control helps tenants travel smoothly and safely from the building entrance to their home floor.

New buildings > Advanced People Flow solutions >

Destination solutions

Learn how KONE destination solutions reduce waiting and travel times by taking into account the number of passengers and their destination floors.

New buildings > Advanced People Flow solutions >

Infotainment solutions

Discover KONE information solutions – a convenient way to share content as well as building and safety information in lift cars and other building areas.

New buildings > Advanced People Flow solutions >

Monitoring solutions

Learn about KONE monitoring solutions, which enable real-time inspection of lift and escalator operation across multiple locations via a single interface.

New buildings > Advanced People Flow solutions >

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your lifts and escalators safe and healthy.

New buildings > Advanced People Flow solutions >

KONE Office Flow

KONE Office Flow is a modular, connected solution that adapts with the needs of your building and its users, providing smooth people flow with touch-free access and personalised user experiences that make office environments more attractive and efficient.

New buildings >

Lifts

Discover the new KONE DX Class connected elevator solutions with built-in connectivity to future-proof your building and deliver a redefined user experience.

New buildings > Lifts >

KONE MonoSpace® DX

Find a space-saving machine room-less lift for low-rise buildings and mid rise buildings.

New buildings > Lifts >

KONE MiniSpace™ DX

Learn about a passenger lift with a highly compact lift machine room.

New buildings > Lifts >

KONE TranSys™ DX

Learn about durable lifts that offer best-in-class connectivity features.

New buildings > Lifts >

KONE Motala™

KONE has introduced its Motala platform lift in Great Britain. Motala is now available with extended finish options, bringing it in line with the award winning KONE MonoSpace range. Motala is a solution for making all premises accessible. In many two or three-storey buildings, such as private hom

New buildings > Lifts >

Lift connectivity

Discover how KONE’s smart lift solutions with built-in connectivity add value and make your building a more attractive prospect for tenants and visitors.

New buildings > Lifts >

Lift interior design

Discover how KONE DX Class lifts help you bring your design vision to life and create a lift experience that helps your building connect with people and make a lasting impression.

New buildings > Lifts >

Loading Bays

Discover Loading Bays

New buildings >

Escalators

KONE escalators combine industry-leading eco-efficiency and the latest safety technology with a wide range of high quality design options – all supported by our unrivalled engineering and people flow expertise.

New buildings > Escalators >

TravelMaster 115

An inclined autowalk designed to provide easy and safe access throughout your building, even when passengers are moving with a heavy cart or pushing a baby stroller.

New buildings > Escalators >

TransitMaster 165/185

The KONE TransitMaster™ 165/185 is a heavy-duty autowalk primarily targeted towards the infrastructure segment with demanding traffic conditions, such as airports, railways as well as stadiums and other transit centers.

New buildings > Escalators >

KONE TravelMaster™ 110

Learn more about the highly eco-efficient KONE TravelMaster 110 escalator – optimised for retail environments to ensure a pleasant shopping experience.

New buildings > Escalators >

KONE TransitMaster™ 120

Learn more about the highly durable and eco-efficient KONE TransitMaster 120 escalator – optimised for transit centres to ensure a pleasant passenger experience, even under the most demanding traffic conditions.

New buildings > Escalators >

KONE TransitMaster™140

The KONE TransitMaster™ 140 is a highly durable escalator designed for the most demanding public transportation environments, such as underground/train stations and airports.

New buildings >

Moving Walkways

Well designed and manufactured moving walkways and autowalks are a must for today’s highly demanding public areas. They are key to ensuring the smooth, efficient and safe flow of people travelling within a building’s environment.

New buildings > Moving Walkways >

KONE TravelMaster™ 115

Learn about an inclined autowalk for demanding people flow needs.

New buildings > Moving Walkways >

KONE TransitMaster™ 165/185

The KONE TransitMaster™ 165/185 is a heavy-duty autowalk primarily targeted towards the infrastructure segment with demanding traffic conditions, such as airports, railways as well as stadiums and other transit centres.
Existing buildings
Existing buildings

Discover our high-quality solutions for the maintenance and modernisation of lifts and escalators – all from one trusted supplier Overview

Existing buildings >

Elevator connectivity

Learn about our smart building solutions. We offer smart lift solutions for existing buildings.

Existing buildings >

Elevator user experience

Enhance the lift user experience. We offer lift lighting for a wide range of buildings.

Existing buildings >

Maintenance

Find flexible solutions for lift, escalator and automatic door maintenance. We offer a wide range of building maintenance services.

Existing buildings > Maintenance >

Your maintenance journey

Learn about your maintenance journey with KONE and our intelligent maintenance services and contract options for lifts, escalators, and automatic building doors.

Existing buildings > Maintenance >

KONE Care – preventive maintenance

Discover how KONE’s flexible, tailored preventive maintenance services keep your lifts, escalators, and automatic building doors safe and in good condition.

Existing buildings > Maintenance >

KONE Care DX

Boost user experience, maximise uptime and prolong your lift’s life with a sustainable maintenance service for KONE DX Class lifts.

Existing buildings > Maintenance >

KONE 24/7 Connected Services

See how predictive maintenance services reduce faults, speed up repairs and increase safety. Our predictive maintenance solutions proactively monitor lifts, escalators and automatic building doors.

Existing buildings > Maintenance >

Customer communications channels

Stay up to date with equipment status and maintenance work progress around the clock.

Existing buildings > Maintenance >

Customer service

Find out how to contact KONE when you need to make a maintenance service request or report an incident, and how to stay up to date with maintenance work via our digital channels.

Existing buildings > Maintenance >

Managing people flow and user experience with KONE DX

Our connected KONE DX lift solutions add value to your building and make sure it’s ready for whatever the future brings. Improved accessibility for residents and visitors and a cleaner, healthier environment.

Existing buildings >

Lift modernisation

Different modernisation options for lifts: full, modular or upgrade specific components. Click to read more!

Existing buildings > Lift modernisation >

Full lift replacement

Learn about the lift replacement cost and increase the value of a building.

Existing buildings > Lift modernisation >

Modular modernisation

With modular and component modernisation you can upgrade individual elements or entire systems and significantly improve the performance of your lift. Read more!

Existing buildings >

Escalator & Autowalk modernisation

Find out how to improve escalator safety and upgrade chain components and drive components.

Existing buildings > Escalator & Autowalk modernisation >

Full escalator replacement

Discover our two options for escalator replacement: We can install a brand-new escalator and truss, or replace everything except the truss.

Existing buildings > Escalator & Autowalk modernisation >

Modular modernisation

Learn about escalator repairs and see the benefits of modular escalator modernisation.

Existing buildings >

Buildings without an elevator

Discover our retrofit lift solutions for buildings currently without lifts.

Existing buildings >

People Flow Planning and Consulting

Discover how KONE People Flow Planning & Consulting services can help you create a smart building with seamless people flow through expert analysis, lift data and world-class tools.
Tools & downloads
Tools & downloads

Our easy-to-use tools and informative downloads support you throughout the lifecycle of your building. Overview

Tools & downloads >

Tools for architects

Tools & downloads >

Brochure Library

Tools & downloads >

Tools for designers

Tools & downloads >

Codes & standards

We offer a range of solutions for ensuring compliance with various codes and regulations, including accessibility, vandal resistance, and operation during a fire.

Tools & downloads >

Glossary

Tools & downloads >

Certificates
Stories & references
Stories & references

Overview

Stories & references >

Stories

Stories & references >

Press releases

Stories & references >

References
About us
About us

About KONE in Ireland Overview

About us >

KONE as a company

KONE in Ireland

About us > KONE as a company >

Environment

We support the ongoing green transformation of the built environment into smart eco-cities, low-carbon communities, and net zero energy buildings.

About us > KONE as a company >

Safety

About us > KONE as a company >

Innovations

KONE is the industry forerunner in technological innovations.

About us > KONE as a company >

Diversity, equity and inclusion

Diversity makes us unique, inclusion makes us powerful. At KONE, we strive to build and nurture an inclusive culture that promotes and values diversity.

About us >

Contact us

How to contact our teams

About us > Contact us >

Branch offices

KONE Ireland has four offices located in Dublin, Belfast, Cork and Shannon.

About us > Contact us >

Contact form

Fill in the contact form and we'll contact you shortly!

About us >

Careers

Careers at KONE. Join our team!

About us > Careers >

Technicians & professionals

Career opportunities at KONE for engineers and technical professionals

About us > Careers >

Frequently asked questions

FAQ on KONE's recruitment process
KONE Online
Contact us

Certificates

KONE Ireland is proud to hold a number of certifications and accreditations as proof of its commitment to responsible and sustainable business.

Certificates

OHSAS 18001 certificate Ireland

KONE Ireland's safety management system certificate

OHSAS 18001 certificate Northern Ireland

KONE Northern Ireland's safety management system certificate

ISO 14001 certificate

KONE's environmental management system certification

ISO 9001 certificate

KONE's quality management system certification

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