KONE 24/7 Connected Services

Contact

KONE CUSTOMER SERVICE

KONE Ireland
+353 (0)1429 6200

KONE Northern Ireland
+44 (0)28 9073 5900

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency:

KONE Ireland
+353 (0)1429 6222

KONE Northern Ireland
+44 (0)28 9073 5900

KONE OFFICES AND CONTACTS

KONE Ireland

Dublin - Head Office
+353 (0)1429 6200

Cork Office
+353 (0)21 452 4455

Shannon Office
+353 (0)65 682 0226

ireland@kone.com

KONE Northern Ireland

Belfast Office
+44 (0)28 9073 5900

ni.sales@kone.com

KONE Ireland
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KONE 24/7 Connected Services

New buildings
New buildings

Discover how KONE provides world-class services and innovative solutions for new buildings – all you need for smooth people flow

Advanced People Flow solutions

Discover how KONE Advanced People Flow Solutions enable a seamless and entertaining user experience from front door to final destination.

Access solutions

Learn how KONE’s integrated access control helps tenants travel smoothly and safely from the building entrance to their home floor.

Destination solutions

Learn how KONE destination solutions reduce waiting and travel times by taking into account the number of passengers and their destination floors.

Infotainment solutions

Discover KONE information solutions – a convenient way to share content as well as building and safety information in lift cars and other building areas.

Monitoring solutions

Learn about KONE monitoring solutions, which enable real-time inspection of lift and escalator operation across multiple locations via a single interface.

KONE Residential Flow

KONE Residential Flow ensures that tenants can move around their building as quickly and comfortably as possible while simultaneously providing secure access control as well as tools for communication. It is based on industry-leading technology that can be adapted to the changing needs of each tenant and facility manager. Smart building, smart home, access, residential, intelligent people flow system, KONE flow, KONE residential flow, simpler homecomings.

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your lifts and escalators safe and healthy.

Lifts

Discover the new KONE DX Class connected elevator solutions with built-in connectivity to future-proof your building and deliver a redefined user experience.

KONE MonoSpace® DX

Discover the machine room-less KONE MonoSpace® DX passenger lift for low and mid-rise residential and commercial buildings.

KONE MiniSpace™ DX

Discover the KONE MiniSpace™ DX lift with a compact machine room and digital connectivity for mid and high-rise buildings.

KONE TranSys™ DX

Discover the machine room-less KONE TranSys™ DX goods and passenger liftr for demanding people flow environments like public transport, retail, and medical facilities.

KONE MonoGoods

Discover the KONE MonoGoods lift, a heavy-duty lift for commercial buildings with demanding requirements for people, service, and goods transport.

KONE Motala™

KONE has introduced its Motala platform lift in Great Britain. Motala is now available with extended finish options, bringing it in line with the award winning KONE MonoSpace range. Motala is a solution for making all premises accessible. In many two or three-storey buildings, such as private homes, small apartment buildings or public buildings such as libraries, a conventional lift may not always be practical. The space-efficient platform lift, with self-supporting construction, can be installed in a stairwell without major structural alterations and only requires a 10A single phase supply.

Lift connectivity

Discover how KONE’s smart lift solutions with built-in connectivity add value and make your building a more attractive prospect for tenants and visitors.

Lift interior design

Discover how KONE DX Class lifts help you bring your design vision to life and create a lift experience that helps your building connect with people and make a lasting impression.

Loading Bays

Discover Loading Bays

Escalators

KONE escalators combine industry-leading eco-efficiency and the latest safety technology with a wide range of high quality design options – all supported by our unrivalled engineering and people flow expertise.

TravelMaster 115

An inclined autowalk designed to provide easy and safe access throughout your building, even when passengers are moving with a heavy cart or pushing a baby stroller.

TransitMaster 165/185

The KONE TransitMaster™ 165/185 is a heavy-duty autowalk primarily targeted towards the infrastructure segment with demanding traffic conditions, such as airports, railways as well as stadiums and other transit centers.

KONE TravelMaster™ 110

Learn more about the highly eco-efficient KONE TravelMaster 110 escalator – optimised for retail environments to ensure a pleasant shopping experience.

KONE TransitMaster™ 120

Learn more about the highly durable and eco-efficient KONE TransitMaster 120 escalator – optimised for transit centres to ensure a pleasant passenger experience, even under the most demanding traffic conditions.

KONE TransitMaster™140

The KONE TransitMaster™ 140 is a highly durable escalator designed for the most demanding public transportation environments, such as underground/train stations and airports.

Moving Walkways

Well designed and manufactured moving walkways and autowalks are a must for today’s highly demanding public areas. They are key to ensuring the smooth, efficient and safe flow of people travelling within a building’s environment.

KONE TravelMaster™ 115

An inclined autowalk designed to provide easy and safe access throughout your building, even when passengers are moving with a heavy cart or pushing a baby stroller.

KONE TransitMaster™ 165/185

The KONE TransitMaster™ 165/185 is a heavy-duty autowalk primarily targeted towards the infrastructure segment with demanding traffic conditions, such as airports, railways as well as stadiums and other transit centres.
Existing buildings
Existing buildings

Discover our high-quality solutions for the maintenance and modernisation of lifts, escalators, and automatic doors – all from one trusted supplier

Elevator connectivity

A connected lift puts you and your users in control, with the possibility to add smart, value-adding services that optimise people flow, make everyday life easier for users, and ensure your building is geared up for the future.

Elevator user experience

Enhance the user experience with real-time information on-the-go, an exciting, multisensory ride-experience and other smart building applications, it makes everyday convenient by improving accessibility and availability.

Maintenance

We maintain all makes and models of lifts, escalators, and automatic building doors.

Your maintenance journey

Learn about your maintenance journey with KONE and our intelligent maintenance services and contract options for lifts, escalators, and automatic building doors.

KONE Care – preventive maintenance

Discover how KONE’s flexible, tailored preventive maintenance services keep your lifts, escalators, and automatic building doors safe and in good condition.

KONE 24/7 Connected Services

Find out how KONE 24/7 Connected Services for lifts, escalators, and automatic building doors reduces faults, speeds up repairs, increases safety, and gives you a clear picture of everything that’s going on.

Customer communications channels

Stay up to date with equipment status and maintenance work progress around the clock.

Customer service

Find out how to contact KONE when you need to make a maintenance service request or report an incident, and how to stay up to date with maintenance work via our digital channels.

Managing people flow and user experience with KONE DX

Our connected KONE DX lift solutions add value to your building and make sure it’s ready for whatever the future brings. Improved accessibility for residents and visitors and a cleaner, healthier environment.

Lift modernisation

Different modernisation options for lifts: full, modular or upgrade specific components. Click to read more!

Full lift replacement

Discover our eco-efficient full-replacement solutions and a hassle-free process that keeps your project on time and on budget while minimising disruption to life in your building.

Modular modernisation

With modular and component modernisation you can upgrade individual elements or entire systems and significantly improve the performance of your lift. Read more!

Escalator & Autowalk modernisation

Discover our range of escalator modernisation solutions that will increase the lifespan of your escalators, giving you the flexibility of replacing the entire installation or just individual components.

Full escalator replacement

Discover our two options for escalator replacement: We can install a brand-new escalator and truss, or replace everything except the truss.

Modular modernisation

With our escalator upgrade and modular modernisation solutions you can renew individual components or complete systems. Visit us!

Buildings without an elevator

Discover our retrofit lift solutions for buildings currently without lifts.

People Flow Planning and Consulting

Discover how KONE People Flow Planning & Consulting services can help you create a smart building with seamless people flow through expert analysis, lift data and world-class tools.
Tools & downloads
Tools & downloads

Our easy-to-use tools and informative downloads support you throughout the lifecycle of your building.

Codes & standards

We offer a range of solutions for ensuring compliance with various codes and regulations, including accessibility, vandal resistance, and operation during a fire.

Brochure Library

Glossary

Certificates
Stories & references
Stories & references

Stories

Press releases

References
About us
About us

About KONE in Ireland

KONE as a company

KONE in Ireland

Environment

At KONE, sustainability is embedded in our organisational culture.

Safety

Innovations

KONE is the industry forerunner in technological innovations.

Contact us

How to contact our teams

Branch offices

KONE Ireland has four offices located in Dublin, Belfast, Cork and Shannon.

Contact form

Fill in the contact form and we'll contact you shortly!
Careers
Careers

We offer

Students & graduates

Technicians & professionals

Recruitment process

Apply now

Frequently asked questions
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What is predictive maintenance?

It is just what the term suggests – a service that uses AI-based analytics to identify potential issues in your equipment before they cause problems. But how does predictive maintenance benefit your business and building? Take a closer look.

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Residential buildings

Fewer lift problems – happier residents.

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Office spaces

Better people flow – better productivity for your office workers.

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Retail environments

People and revenue flow uninterrupted.

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Hotel buildings

A 5-star lift experience for your guests.

Healthcare facilities

Securing fast and reliable patient flow.