KONE Care® DX - Predictive lift maintenance

Keep your KONE DX lift in the best shape with the first carbon-neutral maintenance service in the lift industry. Thanks to AI-powered predictive maintenance, automatic updates, remote servicing and in-person or digital support at your fingertips —KONE Care® DX maximises uptime and prolongs your lift's life.


>40% reduction in lift faults


1st carbon-neutral lift maintenance service


24/7 support and insights

Discover KONE Care® DX

KONE DX lifts are advanced. Taking care of them should be simple. KONE Care® DX uses the power of AI and digital connectivity to provide seamless, predictive lift care while keeping you up-to-date on your equipment’s status.


Intelligently prolong your lift’s life

Maximise uptime and keep your KONE DX lift running day in, day out with AI-powered predictive maintenance, automatic updates and intelligent troubleshooting. With KONE Care® DX, you get all the benefits of KONE 24/7 Connected Services and more.


Get instant support and visibility over your equipment

Get help when you need it with support from our experts and stay on top of your lifts's performance delivered to your fingertips through online reports and instant mobile notifications. Get in touch via KONE Online, KONE Mobile or speak to someone in person at our customer call centre.


Benefit from sustainable lift care

Reduce unplanned maintenance visits and utilise our predictive services that are making it easier to plan pro-actively for upcoming repairs. Plus, all KONE Care® DX maintenance visits will be carbon neutral through our global offsetting programmes - that's better for the planet.


Create tailor-made experiences

Delight and inspire with hand-picked digital services that can be easily adapted, activated and scaled to boost user experience within your building. KONE Care® DX is the smartest way to leverage the power of connectivity and seamlessly evolve your KONE DX Class lift as you go - keeping your building on the cutting-edge, both now and in the future.

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Download the brochure

KONE Care® DX is leading the way towards a new era of smart and sustainable maintenance for connected lifts. Download the brochure to discover more tangible benefits.

Evolve your lift with digital services

With digital services and connectivity, you can create tailored experiences for lift users and improve the people flow experience for the entire building.

Let’s chat

Interested in learning more? Book a meeting today to learn more about predictive sustainable lift maintenance and discover how KONE Care® DX can help get the most out of your KONE DX lift.

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My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|24/7 Connected Services|Other
Equipment/service type *|Elevators|Autowalks|Escalators|Doors|Advanced People Flow solutions|People Flow planning|Other
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Learn more about smart lifts

Learn more about smart lifts

Future-proof your building and increase your lift functionality with our smart technology.

Explore tailored maintenance solutions

Explore tailored maintenance solutions

Stay on top of lift maintenance with services designed just for you.


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